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General Services Assistant

Incumbent provides overall coordination and support for the seven-section, 28-person General Services Office (GSO) in Madrid as well as occasional support to U.S. Consulate General Barcelona. Major duties for this position include: customer service to Mission employees and their eligible family members (EFMs) in support of all GSO functions; scheduling and coordination for GSO employees (through calendar appointments, room reservations, travel arranging and vouchering, Time & Attendance) and events (including scheduling, invitations, confirmations, updates, room and A/V reservations, document preparation, etc.); information sharing within and outside GSO; maintaining and tracking training, travel, and representational budgets and actual expenses for the section; reviewing and improving internal processes; providing logistical support for visits; making small purchases; process and analyze data.

EXPERIENCE: At leasttwo years of secretarial, administrative, or logistics experience is required.

JOB KNOWLEDGE: Demonstrated high performance in fast-paced office environment with competing tasks and demands. Demonstrated experience with customer service and interacting with people of different cultures, backgrounds, and languages.

LANGUAGE: Fluent level of English (speaking/reading/writing). Fluent level of Spanish (speaking/reading/writing). This may be tested.

SKILLS AND ABILITIES: Superb organizational and planning skills; initiative and good judgement; comfortable working independently; high level interpersonal skills and tact in dealing with diverse customers; strong customer service attitude; demonstrated comfort in dealing and communicating with people of different cultures, linguistic abilities, and ranks; high emotional intelligence; excellent communication abilities, both oral and written; superior interpersonal skills; demonstrated attention to detail; proficiency in MS Office applications (Word, Excel, Outlook, Power Point, etc)

Publicada el 22 de December de 2023

Finaliza el 21 de March de 2024

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